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In order to ensure world-class service for our Charter Associates, Associates, and Affiliates, CENIC has instituted a number of
policies governing the performance and maintenance of CalREN.
CENIC's Network Operations Center can be reached at (714)220-3494 or via e-mail at
noc@cenic.org. Please feel free to contact us if you have any questions about these policies
or any other aspect of our service.
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![[NOC: Network Maps]](../pix/global/int_maps.gif){kind=small}
![[NOC: Management Tools]](../pix/global/int_mgttools.gif){kind=small}
![[NOC: Common Customer Requests]](../pix/global/int_requests.gif){kind=small}
![[NOC: Frequently Asked Questions]](../pix/global/int_faq.gif){kind=small}
![[NOC: Network Policies]](../pix/global/int_policies_hl.gif){kind=small}
![[Scheduled Outages]](../pix/policies/int_policies_outages.gif){kind=small}
![[Problem Management]](../pix/policies/int_policies_problem.gif){kind=small}
![[Acceptable Use]](../pix/policies/int_policies_acceptable.gif){kind=small}
![[IP Allocation]](../pix/policies/int_policies_ipalloc.gif){kind=small}
![[NOC Security]](../pix/policies/int_policies_security.gif){kind=small}
![[Service Level Agreement]](../pix/policies/int_policies_sla.gif){kind=small}
![[NOC: Customer Survey]](../pix/global/int_survey.gif){kind=small}
![[Network Operations Center]](http://noc.cenic.org/pix/global/noc_button_hl.gif){kind=small}
![[CalREN Video Services]](http://noc.cenic.org/pix/global/cvs_button.gif){kind=small}
![[Board Member Login]](http://noc.cenic.org/pix/global/board_button.gif){kind=small}
![[NOC: Network Policies]](../pix/policies/policies_header.GIF){kind=small}
